Secure, instant and remote Verification of Identity (VOI) with the most widely accepted solution in Australia
Save time and reduce your operational costs with a single customisable VOI solution that verifies users in seconds
Trusted everywhere in Australia
Reduce customer dropoff during VOI
Meet your KYC and AML requirements, with a fully remote and instant VOI solution.
Build custom onboarding workflows
Create custom workflows so customers only need to submit the necessary identity documents.
Reduce customer dropoff during VOI
The future of VOI is online and instant.
When it comes to the purchase or sale of a property, brokers want to save time by accurately and remotely identifying genuine users in line with local AML & KYC requirements.
The cost to verify a customer in-person is too high - both in time and expense. In-person verification takes up to five days to complete and can cost up to $29 per customer. There’s also the risk that the complexity of verification will lead to customer dropoff, which in turn increases acquisition costs.
OCR Labs does the heavy lifting for you when it comes to meeting your KYC and AML requirements, with a single remote fully automated VOI solution. Our platform meets the most stringent privacy, security and integrity standards - including TDIF, SOC 2, iBeta and ISO 27001.
Build custom onboarding workflows
The next generation of VOI is customisable.
Verification of Identity can be achieved by submitting a combination of different identity documents. Each document is assigned a different score. The challenge for brokers is building a consistent and seamless user VOI experience, no matter the document combination that the customer uses.
Many customers who are required to submit an additional document at a later date because the original documents they submitted didn’t meet VOI requirements, will use a competitor instead.
OCR Labs supports the creation of custom workflows so customers are only required to submit the necessary identity documents. Customers know before submitting their application that they meet VOI requirements, saving them time and reducing your operational overheads.
Read more on our blog
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