Make insurance fraud a relic of the past with the future of identity verification

Onboard only the genuine customers, with a single fully automated identity verification solution that learns faster than the fraudsters

Trusted the world over

Stop ghost brokers in their tracks

Stop ghost brokers in their tracks

Verify information from an identity document against multiple databases, so you can be sure that you are only onboarding genuine customers

Verify actions on your platform

Verify actions on your platform

Protect your customers and your own interests by continuously reauthenticating customers with just their face

Improving user experience

Improving user experience

Make sure identity verification isn’t a barrier to new sign-ups, by seamlessly onboarding your users in seconds

Stop ghost brokers in their tracks

As insurance moves online, the rewards outweigh the risks for ghost brokers.

Ghost brokers will buy legitimate policies using the false or stolen identities before on-selling them to unsuspecting drivers who are looking for a good deal.

Drivers who buy policies from ghost brokers, don’t realise it isn’t genuine until they need to make a claim. While the policy is invalidated, insurance companies are still liable to cover any third party costs associated with the claim. The operational overheads of investigating a false claim, closing the customer’s account, and loss of trust by the customer - all drive up the cost of doing business.

OCR Labs deep learning technology is built to detect tampered documents in real-time. We also extract and verify information from a driver’s identity document against multiple databases, so you can be sure that you are only onboarding genuine customers. Insurance providers can also prevent problem customers from accessing their platform by running their biometrics against a blacklist or community database.

Verify actions on your platform

Verification at sign-up isn’t enough anymore.

Insurance providers that fail to make the move to continuous verification will be left behind. Whether an existing customer is renewing their existing insurance policy, applying for an additional insurance product, or going through the claims process - insurance providers need to ensure they are who they say they are.

It’s a fine balance - providing a smooth user experience, while protecting customers and your own interests. Insufficient verification and monitoring processes could mean anything from account takeover, to payouts for fraudulent claims.

OCR Labs helps insurance providers protect their customers and their business by continuously reauthenticating them with just their face. Our remote automated verification solution is built into your existing purchase workflow.

Improving user experience

User experience is the currency of the future.

User verification needs to be instant, intuitive and available anywhere, on any device. Insurance providers need to reduce friction for genuine users, without onboarding fraudsters.

When the time cost for users to switch to a new insurance provider is so high, users will walk away from a poor user experience, maybe forever. A poor user verification experience is a waste of any marketing spend.

OCR Labs makes sure identity verification isn’t a barrier to new sign-ups, by securely and seamlessly onboarding your users in seconds with just their ID and a smartphone.

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Read more on our blog

Go To Blog

Identity Verification

We Fight Fraud Live - Can you tell It's me? - Panel Session

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Matt Ingman | 26 May, 2022

Identity Verification

Balancing acts and criminal intent - A summary of the ‘How Do..’ blog series

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John Marsden | 22 Apr, 2022

Identity Verification

How do fraudsters see Identity Verification?

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John Marsden | 21 Mar, 2022

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