When performing an identity verification check, we require a high-quality, uncompressed image of the customer's identity document. This enables us to carry out all the relevant security checks in the background which are required to verify the legitimacy of an ID document presented by the customer. With the advancements in mobile camera technology, it makes a mobile phone camera ideal and is usually the best camera a customer will have available.

During the document fraud assessment process, OCR Labs performs the following checks in the background:

• Image Composition: We ensure that the document is live and captured on the spot. Our technology checks that the document and presented image of the document are not captured from a screen or a photocopy.
• Photo Check: This is a check to see if the photo on the identity document is as expected, with checks to see if there is any suspicious overlay or modification applied digitally or otherwise.
• Document Integrity: We look for any damage to the document or modification and perform an analysis of the image, to ensure it was captured raw, through a mobile camera as stipulated.
• Detail Check: We inspect the finer details that an identity document is comprised of and examine the security features on the document to ensure that they align with the genuine versions of the document type.

During the liveness section of the identity verification check, OCR Labs are ensuring that the person presenting the ID document is live and present. With the checks that we carry out, we are able to ensure that the subject is not wearing a mask, presenting a photograph, an image from a screen or a deep fake. We are also using this part of the identity verification check to confirm the subject is the same person from the image presented on their ID document.

Yes, we own all of our own technology! We spent years working to create our technology to ensure that it is the very best and most innovative in the market. We do not use any third-party technology at all to offer our solution.

There are a lot of other vendors in the market but we stand out by:

• Completely owning all of our technology, top to bottom, which is made by our in-house team of experts.
• We are fully automated and require zero human intervention, while a lot of other vendors use a hybrid mix.
• At every stage of the identity verification process, you are guaranteed that we apply consistently intensive fraud analysis checks to ensure that the customer going through the journey is indeed genuine.
• We have no racial, gender or age bias in our liveness which complements our ability to truly provide global coverage with the highest document count of 16,000+ across 220+ countries in 142 languages and typesets.