ID Verification

Verify a user's identity document and safely onboard them, from anywhere in the world.

Global coverage with 16,000+ documents

Verify every genuine user, anywhere, anytime, no matter their identity document or camera phone.

Cover 142 Languages & Typesets

Expand into new markets with a single supplier and a single integration, whilst continuing to meet your compliance obligations.

Advanced Document Fraud Analysis

Intensive document fraud analysis is applied to every document processed. Advanced and consistent document fraud analysis at scale.

Live Free Capture, No Templating

Rather than an ID having to conform to an existing document template, our context engine extracts data and then determines the meaning of that data.

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Our Features

Contextual data extraction

Most IDV companies use a document template to check a user’s identity document against. We take a different approach. Our context engine uses deep learning to extract data from a user’s identity document and then determines the meaning of that data. This means OCR Labs can verify almost every identity document on the planet, even if we’ve never seen it before.

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How it works

Contextual ID Verification – step-by-step

Step 1

Customer enters ID verification flow

Integrate it into your app or website or activate the ID verification via text message in-store or remotely e.g. on a customer service call

Step 2

Capture the document

The user captures the image with live free capture, no templating to affect user experience. We are capturing the elements around the document to help with contextual analysis and determining the document type to limit user input.

Step 3

Verification complete

Once the verification completes we analyse the document captured for fraud, pull the capture information and face image to be used for validation. This is then availbale in our portal or via API.

How it works

Contextual ID Verification – step-by-step

Step 1

Customer enters ID verification flow

Integrate it into your app or website or activate the ID verification via text message in-store or remotely e.g. on a customer service call

Customer centric

We're here to help you thrive, through industry leading verification.

OCR Labs is focused on making identity proofing effortless through technology. We build intelligent tools that protect users from identity fraud while enabling a seamless user experience.

In order to create a one-stop digital property for multiple products - current accounts, loans, mortgages etc - to avoid in person visits to physical locations whilst meeting KYC compliance.

Westpac implemented OCR Labs as their identity verification process and saw application times and abandonment rates drop dramatically.

HSBC wanted to fully digitise their onboarding process and remove the operational costs they were incurring with a manual onboarding and verification process.

The transition to a fully automated identity verification process has been near seamless with user adoption being a real win for the business. Application fraud has been strongly deterred whilst keeping genuine customers content.

Homestar Finance chose OCR Labs due to its simple to use verification of identity technology that customers love and even comment on how easy it is to use.

OCR Labs complies with the local regulations whilst offering a best in class solution to both the business and its customers.

Macquarie wanted an identity verification solution that performed at speed to maximise customer conversion whilst being able to cope with the ever rising problem of identity fraud.

Implementing OCR Labs fully automated identity verificaiton technology allowed them to reach the speeds they needed whilst being protected against fraud and adhering to KYC & AML regulations.

ANZ needed to remotely identify and verify their customers quickly and securely. Whilst providing a consistent experience no matter the product a user wanted to sign up for.

They chose OCR Labs due to the intuitive user experience, multiple document capture and ability to set up channels for each product where needed.

"Since dealing with OCR Labs, it has given me much greater security with clients I’m unable to meet in person to know that they are fully verified. The system is so easy to use and much smoother than a lot of the banks individual processes - I wish they’d all use it!"

Leeanne Scott

Owner

Industry Use Cases

Built to verify users in your Industry

From onboarding to reauthentication, businesses like yours can securely and remotely verify users in seconds with just their ID and their smartphone. Select your industry to learn more.